At the Expats Service Centre, we provide services to aid companies in the process of obtaining valid relevant passes for their Foreign Knowledge Workers (FKW) Apart from Malaysia Digital Status companies, we have extended our services to cater to fully operational companies utilising ICT as their core business activity. In general, companies will go through three (3) pre-application processes prior to applying for the relevant FKW passes.


The ICT companies are required to apply, register their company details and submit relevant documentation at: Expats .

Prior to subscription to the Expats services, the ICT companies are required to fulfil the following eligibility criteria and conditions

Eligibility Criteria:


A company incorporated in Malaysia. The Company’s nature of business should be ICT-related and the business is required to be active, not dormant.

The Company must have a physical office premise. The minimum paid-up capital for a Private Limited Company/ Public Listed Company is as per table below.




100% Locally OwnedRM250,000.00
Local and Foreign OwnedRM350,000.00
100% Foreign OwnedRM500,000.00

Under The Ministry of Domestic Trade, Co-Operatives And Consumerism (KPDNKK) the following business activities are not allowed or encouraged to apply for expatriate posts:

  • Computer retail business including computer accessories
  • Cybercafe




INFOTECH: Development and provision of digital information and platform technologies such as application software, hardware design and business platforms GLOBAL BUSINESS SERVICES (GBS): Provision of services utilizing digital technologies including Global Business Services, Centers of Excellence and software development services CREATIVE CONTENT TECHNOLOGY: Delivery of content utilizing digital technologies including movie and games animation, business information, digital platform content and business research

    Trading i.e. reselling of hardware and software


    Provision of telecommunication services

    Staffing services (recruitment agency)

    Event management

    Training and consultancy

    E-news and e-publishing


    Staff Augmentation, i.e.

    • Request for resources via resource request form
    • Projects are without project managers and resources are not in charge of project management
    • Involves resource pricing table, breakdown of work permit costing, air ticket fare, etc
    • Resources has no associated service level commitment other than hours available to work and output is simply the performance of a task with no commitment that the task will result in the desired outcome

Please refer to and download this Checklist for Non-MD Company for all the documentation required by MDEC and the Immigration Department of Malaysia.


Once the Expats Service Centre has received the completed application, our team will take 1 month to assess and verify your registration request. This includes validating the company’s profile against the business activities in e-SSM, a site visit to the office premises and an interview with the company’s senior management (if applicable). If the documentation is incomplete or further clarification is required, the assessment process may take longer. The company will be officially notified on the decision made by the approval committee.


Upon successful registration, companies will be sent a registration email to initiate the following in the system:

  • To nominate an authorized person on behalf of the company.
  • Generate, print and upload a signed copy of the Expatriate Service Agreement
  • Generate, print and upload a signed copy of an Authorized Person Letter (APL)

Please refer to the application process section for the next course of action.


At the Expats Service Centre, we define a “knowledge worker” as an individual who holds one or more of the following criteria:

  • Holds a tertiary qualification from an institution of higher learning (in any field); or
  • Holds a diploma in multimedia/ICT or another specialised ICT certification plus at least 5 years’ relevant experience in multimedia/ICT or an equivalent field; or
  • Has held a professional, executive, management or technical work position in information technology (“IT”) enabled services (e.g. IT / IS Professionals, Finance / Accounting, Business Administration)
  • Salary: a MINIMUM monthly salary of RM3,000.00
  • Industry / Sector: Applicant working with companies in ICT sector only.


Our Expats Service Centre can only process and approve the following types of passes prior to submittal to the Immigration Department of Malaysia:


There are 3 categories of this type of work permit that enables a FKW to take up employment under a contract of service with an organisation in Malaysia. The duration of these permits varies from a minimum of 12 months to a maximum of 60 months depending on the nature of employment and the need of such employment by the hiring organisation.

The Immigration Department of Malaysia will issue the Employment Pass upon the approval of employment positions by the Malaysia Digital Economy Corporation (MDEC) in Malaysia Digital (MD) Company.

A foreign knowledge worker issued with the Employment Pass shall not, without the consent of Immigration Department of Malaysia, engage in any form of paid employment in any business or professional occupation in Malaysia other than the particular employment specified in the Employment Pass.

Employment Pass Eligibility Criteria

Category 1

Category 2

Category 3

Applicant must earn a basic salary of minimum RM10,000 per month; AND Applicant must have an employment contract valid up to 60 months (subject to MDEC discretion).

Applicant must earn a basic salary of minimum RM5,000 per month; AND Applicant has an employment contract valid up to 24 months.

Applicant earns a basic salary between RM3, 000 to RM4,999; AND Applicant’s employment contract must not exceed 12 months.

Employment Pass Eligibility Criteria

Category 1

Category 2

Category 3

Allows the holder to be employed in West Malaysia by the hiring company
Spouse and children under 18 years old of Employment Pass holder are eligible for Dependent Pass.
Children over 18 years old and unmarried are eligible for Social Visit Pass (Long Term).
Parents / Parents-in-law are eligible for Social Visit Pass (Long Term).
Renewal of the pass can be considered, depending on the requirements.
Can be renewed for maximum two (2) times, subject to review.
Applicants to obtain a Visa with Reference for entry into the country (only applicable for countries requiring the visa )
It is mandatory for successful Employment Pass (Category III) applicants to obtain a Visa with Reference for entry into the country (only applicable for countries requiring the visa).

Please refer to and download this Checklist for Employment Pass for all documentations required by MDEC and the Immigration Department of Malaysia.


Services(New & Renewal)

MDEC's Charges(Per Applicant)

Employment Pass


Dependant Pass (DP)

  • Spouse
  • Children below 18 years (Biological/Adopted/Step Child)
  • Disabled Children (no age limit)


Social Visit Pass (SVP)

  • Parents
  • Parents in-law
  • Children above 18 years - 25 years old(Biological/Adopted/Step Child)
  • Common-law-spouse


Amendment of Approval Letters


Special Pass (SP), Transfer of Endorsement (TOE), Cancellation of Passes


Note: For rejected application, MDEC shall refund 75% of Expatriate Services Fees


Immigration Fee

Refer here