MDEC is committed to a high degree of integrity, transparency and good governance in the conduct of its operations. In view of this, the Whistleblower Policy has been established to encourage and provide an avenue for a whistleblower to raise concerns of any wrongdoings without fear of reprisals.
The following statements explain the general terms of Malaysia Digital Economy Corporation Sdn Bhd (“MDEC”) regarding the collection and processing of your personal data by MDEC. MDEC is committed to the protection of your personal data and compliance of all applicable personal data protection laws and regulations in Malaysia.
By providing your personal data to MDEC, you have read and accepted the statements herein; and you have consented to the processing of your personal data by MDEC in the manner set out herein. If you provide personal data of third parties to MDEC, you warrant and represent to MDEC that you have obtained the required consent of the third parties for the processing of the relevant personal data by MDEC in the manner set out herein.
Notice and Choice Principle Statement
- MDEC may be required to collect personal data from you during the course of your dealings with MDEC or for the purpose of MDEC’s business activities. Such personal data may include (but not limited to) name as per identity card, preferred name, identity/passport number, age, contact number, residential address, email address, birth date, gender, race, nationality, occupation, designation, bank account details, information of spouse/children such as name and birth date, information of your company such as name, registration number and address, information as to physical or mental health, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of an offence and such other data necessary for the purposes which the personal data is collected.
The personal data provided by you to MDEC may be processed by MDEC for the following purposes:-
- to administer the business or contractual relationship between MDEC and you and/or your company;
- to communicate with you and/or your company;
- to administer customer relationship management procedures;
- to provide you with information about the activities, products, services, events and programmes that may be organized, managed, facilitated, provided, sponsored and/or participated by MDEC;
- to provide you with information about the products, services, events and programmes offered by selected third parties that may interest you;
- to facilitate payment in connection with the business or contractual dealings between MDEC and you and/or your company;
- to conduct research, study, assessment, survey and/or prepare reports/statistics for purpose of MDEC’s business activities;
- to respond to your enquiries;
- to comply with any legal or regulatory requirements applicable to MDEC, and to make disclosure under the requirements of any law, regulation, direction, court order, by-law, guideline, circular or code applicable to MDEC;
- for recruitment of employees;
- for MDEC’s internal record keeping; and/or
- other lawful business activities of MDEC.
The personal data provided by you to MDEC may, if required, be disclosed to the following classes of third parties:
- MDEC’s subsidiaries within or outside Malaysia;
- MDEC’s sub-contractors or third party service or product providers as may be determined by MDEC to be necessary or appropriate;
- financial institutions for purposes of facilitating payments and/or maintaining financial records in connection with the business or contract relationship between MDEC and you and/or your company;
- government agencies and selected parties within or outside Malaysia including strategic partners that work with MDEC in connection with MDEC’s business activities or any event or programme;
- agents, contractors, auditors, consultants, accountants, insurers, lawyers or other financial or professional advisers of MDEC;
- regulatory bodies, government bodies or other authorities if required or authorized to do so to discharge any regulatory function under any law or in relation to any order or judgment of a court;
- any person to whom MDEC is compelled or required to do so under the law; and/or
- our shareholders.
- Generally, the personal data processed by MDEC is collected from you or provided by a third party to MDEC for the aforesaid purposes.
Please note that your personal data is necessary for MDEC to carry out the aforesaid purposes. The failure to supply such personal data will or may:
- result in MDEC being unable to administer the business or contractual relationship between MDEC and you and/or your company;
- result in MDEC being unable to provide you with information about the activities, products, services, events and programmes organized, managed, facilitated, provided, sponsored and/or participated by MDEC; and/or
- result in MDEC being unable to provide you with information about the products, services, events and programmes offered by selected third parties which may interest you.
- You have a right to request for access to and for correction of your personal data. You may also choose to limit the processing of your personal data. If you would like to make any of such requests, kindly submit your request in writing to MDEC at the postal/email address specified in paragraph 6 below. We may charge you an administration fee for such request.
- If you have any inquiries or complaints in respect of the personal data, kindly communicate to MDEC in writing at the postal/email address specified in paragraph 6 below.
Security of Your Personal Data
MDEC has implemented security policies and technical measures to protect your personal data in accordance with such requirements of the applicable personal data protection laws and regulations. Where we consider it necessary or appropriate for the purpose of data storage or processing, we may transfer the personal data to a third party service or product providers within or outside Malaysia, under similar level of security measures.
Changes To This Statement
This statement may be revised and updated from time to time. MDEC recommends that you visit this webpage to review the most updated version of this statement each time you provide your personal data to MDEC.
In case of discrepancies between English and Malay version of this statement, the English version shall prevail.
If you have any questions about this statement, you may contact MDEC at:-
Malaysia Digital Economy Corporation Sdn. Bhd.
2360 Persiaran APEC,
Selangor Darul Ehsan,
U/P: Ketua, Pusat Hubungan Pelanggan (CliC)
Emel: [email protected]
No. Telefon: 1-800-88-8338 (dalam Malaysia) ATAU
+6 03 8315 3000 (luar Malaysia)
No. Faksimili: +6 03 8315 3115
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