About Expats
Service Centre

WHAT WE DO

The Expats Service Centre is the one-stop hub for processing your company’s Foreign Knowledge Worker (FKW) employment needs.

We facilitate the obtainment of all relevant passes for your company’s FKW employment and their dependent’s stay in Malaysia.

The process for the employment of all foreign knowledge workers is subject to requirements under the Immigration Act 1959/63 and the Immigration Regulations 1963.

WHAT WE OFFERS

Established in 2007, the Expats Service Centre provides services to facilitate foreign knowledge workers applications for Malaysia Digital (MD) Company and ICT companies operating in Malaysia.

With the objective to be a one-stop agency providing quality service to all our customers in mind, Expats Service Centre offers the following services:

EXPATS ONLINE SYSTEM

Customers will be able to register and submit their applications as well as obtaining real-time updates on the status of their applications via system notifications, emails and SMS.

HELPDESK

Our helpdesk handled by our experienced staff manages all inquiries related to applications and how-to regarding foreign knowledge workers’ needs.

EMERGENCY HOTLINE

The Expats hotline number is available once you have subscribed to our services. It is to be used for any emergency issues encountered during out-of-office hours.

CONSULTANCY SERVICES

We provide consultancy and personalised services to customers. Customers who have applied for these services will be assigned with dedicated Client Managers who will offer expert assistance and communication should any issues arise.

  • HELPDESK

    Our helpdesk handled by our experienced staff manages all inquiries related to applications and how-to regarding foreign knowledge workers’ needs.

  • EMERGENCY HOTLINE

    The Expats hotline number is available once you have subscribed to our services. It is to be used for any emergency issues encountered during out-of-office hours.

  • CONSULTANCY SERVICES

    We provide consultancy and personalised services to customers. Customers who have applied for these services will be assigned with dedicated Client Managers who will offer expert assistance and communication should any issues arise.