Latest update on return application, cancellation and eVisa

Dear Valued Clients,


Greetings from eXpats Service Centre!

Please be informed following are the latest updates for the companies to observe:


  1. 1) Returned Application for more than 6 months Kindly be informed that any application that has been returned, company MUST respond to MDEC within 6 months from the returned date. Failure to comply with this requirement, application is considered as invalid and will be voided. Company is required to re-apply should company wish to continue with the same application. Processing fee is non-refundable for application that has been inactive for more than 6 months.
  2. 2) Cancellation of Pass Any Foreign Knowledge Worker (FKW) and their dependents who will be leaving Malaysia permanently is required to shorten the current pass prior to their departure. Company is responsible to ensure that the current pass MUST be physically shortened before leaving Malaysia to avoid any implication in the future.
  3. 3) eVISA update For any queries on eVisa, company may refer to the Live Chat Support at


Should you require more information and assistance, please email us at [email protected].


Yours sincerely,

eXpats Service Centre

Malaysia Digital Economy Corporation