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Microsoft Certified: Dynamics 365 Fundamentals (CRM) - MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Trainocate (M) Sdn Bhd

From
RM 1,200.00
Training Fees
(Before SST)
From
RM 275.00
Examination Fees
(Before SST)

Training Description

This MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management cRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

Certification BodyMicrosoft
Focus AreaSoftware Development
LevelBeginner
Duration (Days)1
Training Mode

Physical Classroom

Pre-requisite

Learners should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful, but isn’t necessary.