MDEC AI Skills Training Benefits

Management

This training helps office workers learn how to use Generative AI tools in their daily tasks. Participants will discover how to automate routine work, boost productivity, and create AI assistants for administrative tasks. The program also covers basic ethics and data privacy to ensure AI is used responsibly.
Customer Engagement

This course teaches how to use Generative AI at work, especially in sales, marketing, and customer support. Participants will learn to automate tasks, create content, and improve communication using AI tools. They’ll also get hands-on practice generating text, images, and videos, and building AI agents to make work easier.
Applied AI for Modern Workflows

This programme equips participants with practical skills to apply AI features within Google Workspace to enhance productivity and collaboration. Participants will learn to automate routine tasks, generate content, analyse data, and manage workflows efficiently, while understanding ethical AI use, data governance, and information security.
for Productivity Excellence

This programme develops participants’ capabilities in applying AI to support HR functions and organisational productivity. It covers AI applications in recruitment support, workforce analysis, performance monitoring, and administrative efficiency, with emphasis on ethical practices, data privacy, and compliance in HR management.

AI in Office Management
Desaru Hall 1, MDEC HQ, Cyberjaya

AI-Driven Sales & Customer Engagement
Desaru Hall 1, MDEC HQ, Cyberjaya

Google Workspace Ecosystem : Applied AI for Modern Workflow
Desaru Hall 2, MDEC HQ, Cyberjaya

AI Driven HR Management for Productivity Excellence
Desaru Hall 2, MDEC HQ, Cyberjaya
Learn from MDEC-Certified Digital Experts
Your team will be trained by MDEC recognised digital experts

Coach Amierul Syafiq
AI Expert in
Office Management Tools

Coach Hazim Norlee
AI Expert in
Digital Marketing Tools

Coach Nurul Najibah
AI Expert in
Office Management Tools

Coach Khairul Imran
AI Expert in
Office Management Tools

Coach Erliana Erni
AI Expert in
Digital Marketing Tools

Coach Iamie Rosli
AI Expert in
Digital Marketing Tools

Coach Zeti Haiza
AI Expert in
Office Management Tools

Coach Azrie Husainy
AI Expert in
Digital Marketing Tools

Coach Zulkifli Ab Rahim
AI Expert in
Digital Marketing Tools
FREQUENTLY ASKED QUESTIONS
- AI for Office Management
This training helps office workers learn how to use Generative AI tools in their daily tasks. Participants will discover how to automate routine work, boost productivity, and create AI assistants for admin tasks. The program also covers basic ethics and data privacy to ensure AI is used responsibly. - AI-Driven Sales & Customer Engagement.
This course teaches how to use Generative AI at work, especially in sales, marketing, and customer support. Participants will learn to automate tasks, create content, and improve communication using AI tools. They’ll also get hands-on practice generating text, images, and videos, and building AI agents to make work easier. - Google Workspace Ecosystem – Applied AI for Modern Workflows
This programme equips participants with practical skills to apply AI features within Google Workspace to enhance productivity and collaboration. Participants will learn to automate routine tasks, generate content, analyse data, and manage workflows efficiently, while understanding ethical AI use, data governance, and information security. - AI-Driven HR Management for Productivity Excellence
This programme develops participants’ capabilities in applying AI to support HR functions and organizational productivity. It covers AI applications in recruitment support, workforce analysis, performance monitoring, and administrative efficiency, with emphasis on ethical practices, data privacy, and compliance in HR management.
- Employers pay MDEC the training fee upfront.
- MDEC issues the required documentation (invoice, certificate, attendance).
- Employer submits the claim to HRD Corp for reimbursement.





