Customer Due Diligence (CDD) and Know Your Customer (KYC)
How might we facilitate a simplified Customer Due Diligence (CDD) and Know Your Customer (KYC) process for Insurance when it comes to verification of customer identification, medical and claims documents?
Status : Closed
Criteria / Eligibility
i.Open to local businesses, 51% Malaysian-owned companies (including University & Research institute spin-offs).
ii.Solution must be technology based.
FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.