Your One-Stop Service Centre

For processing your company's Foreign Knowledge Worker employment needs!

ABOUT eXpats SERVICE CENTRE

The eXpats Service Centre is the one-stop hub for processing your company’s Foreign Knowledge Worker (FKW) employment needs.\n 1. We facilitate the obtainment of all relevant passes for your company’s FKW employment and their dependent’s stay in Malaysia.\n 2. The process for the employment of all foreign knowledge workers is subject to requirements under the Immigration Act 1959/63 and the Immigration Regulations 1963.

EXPATS ONLINE SYSTEM

Customers will be able to register and submit their applications as well as obtaining real-time updates on the status of their applications via system notifications, emails and SMS.

EMERGENCY HOTLINE

The eXpats hotline number is available once you have subscribed to our services. It is to be used for any emergency issues encountered during out-of-office hours.

HELPDESK

Our helpdesk handled by our experienced staff manages all inquiries related to applications and how-to regarding foreign knowledge workers’ needs.

CONSULTANCY SERVICE

We provide consultancy and personalised services to customers. Customers who have applied for these services will be assigned with dedicated Client Managers who will offer expert assistance and communication should any issues arise.

ABOUT EXPATS SERVICE CENTRE

The eXpats Service Centre is a department within the Malaysia Digital Economy Corporation Sdn. Bhd. (MDEC) \n At the Centre, we provide our clients with constant support by offering efficient, effective and innovative services. Located in the bustling global technology hub of Cyberjaya, our Centre also houses the Malaysia Digital Facilitation & Services Department (MFS) of MDEC as well as the Expatriate Services Division of the Immigration Department of Malaysia.

Expats Service Centre

eXpats Service Centre is a one stop centre for processing all your company’s foreign knowledge (FKW).

Set an appoint with us through: appt.expats.com.my

Chat with us on DEXA (chatbot)

Write to us at: expatctr@mdec.com.my

Call us at: 1-800-88-8338