Dear Valued Clients,

Please be informed that Expats Online Appointment will be available effective from 20th August 2021. Clients may book the appointment for slot 1st September 2021 onwards at or

The Front Counter service of Expats Service Centre including Immigration Unit (Expatriate Services) in MDEC operational hours will remain as below: 

Submission of passport

Documents for Client Manager

Monday until Thursday


8.00am until 1.00pm

8.00am until 12.00pm

Collection of passports Monday until Friday 3.00pm until 4.30pm


For collection of passports, companies are still required to make an appointment via email to

Kindly note that walk-in is strictly NOT allowed. Should you require more information and assistance, please contact us via email at

Yours sincerely,
Expats Service Centre
Malaysia Digital Economy Corporation