Dear Valued Clients,

Greetings from eXpats Service Centre!

In line with the recent announcement made by the Government of Malaysia on Movement Control Order (MCO), please be informed that eXpats Service Centre (Cyberjaya & Northern office) including Immigration Unit (Expatriate Services) in MDEC are still open, however on limited operating hours as follows.

Date Working Days Operation Hours
13th to 15th January 2021 Wednesday to Friday 8.00am until 12.00noon
18th January 2021 until MCO lifted Monday, Wednesday & Friday

In addition, during this period:

1) Online application of Approval Stage will continue to be processed.

2) Online appointment that has been booked will be automatically cancelled. Companies may proceed to book new slot after MCO.

Companies may walk-in to our Centre for collection of passport and submission of urgent/emergency application only. Companies MUST observe the Standard Operating Procedures (SOP) imposed by the authorities and adhere to the SOPs which have been set by eXpats Service Centre to contain the Covid-19 outbreak.

Please expect delays in processing of applications since we are operating with minimal support as per the guidelines announced by the Malaysian National Security Council.

Should you require more information and assistance, kindly contact us via e-mail at

Your kind understanding is highly appreciated.

Yours sincerely,

eXpats Service Centre
Malaysia Digital Economy Corporation