Dear Valued Clients,

Greetings from eXpats Service Centre!

We refer to the recent announcement made by the Government of Malaysia on the first phase of 14 days total lockdown during MOVEMENT CONTROL ORDER 3.0 (MCO) due to the rising number of Covid-19 cases in the country. Please be informed that eXpats Service Centre including Immigration Unit (Expatriate Services) in MDEC will be closed effective from 1st until 14th June 2021 or until/after the lockdown is lifted. As such, companies are required to observe the followings:

1) Endorsement of Employment Pass/Dependant Pass/Other Related Pass and Services

Endorsement submission at eXpats Service Centre (Cyberjaya and Northern Office) will be put hold from 31st May 2021(Monday).

As such, all appointment that has been booked will be automatically cancelled. Companies may proceed to book a new slot for 15th June 2021 onwards or after the lockdown is lifted via

The Centre is still open for collection of endorsed passports on 31st May 2021.

2) Approval Stage

Online application of Approval Stage will continue to be processed. Due to the current condition, please expect some delay on the processing of the approval.

Should you require more information and assistance, please contact us via email at [email protected]

Your kind understanding is highly appreciated.

Yours sincerely,
eXpats Service Centre
Malaysia Digital Economy Corporation