Training Level

Introductory

Training Duration (Days)

4

Training Mode

Physical Classroom

Prerequisite

  1. No Pre=requisite

Career Track

  1. TECHNICAL SUPPORT ASSOCIATE / SPECIALIST @ IT HELPDESK
  2. RPA PROGRAM MANAGER

Industry Skill
Framework

Accreditation Body

People Cert Axelos Best Practices and Convergence Certification and Skill Development Council

Skill Outcome

By the end of this course, you will be able to:

  1. Service Management
  2. Technical Management
  3. ITIL Management Practices
  4. Automation Processes
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