Training Level

Introductory

Training Duration (Days)

4

Training Mode

  1. Online

Prerequisite

NA

Career Track

  1. TECHNICAL SUPPORT ASSOCIATE / SPECIALIST @ IT HELPDESK

Industry Skill
Framework

Accreditation Body

  1. People Cert Axelos Best Practices
  2. Convergence Certification and Skill Development Council

Skill Outcome

By the end of this course, you will be able to:

  1. Service Management
  2. Technical Management
  3. Automation Processes
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