Training Level

Introductory

Training Duration (Days)

2.5

Training Mode

  1. Physical Classroom
  2. Online

Prerequisite

N/A

Career Track

  1. CUSTOMER SERVICE ASSOCIATE / SPECIALIST
  2. TECHNICAL SUPPORT ASSOCIATE / SPECIALIST @ IT HELPDESK

Industry Skill
Framework

Accreditation Body

PeopleCert

Skill Outcome

By the end of this course, you will be able to:

  1. A holistic approach to facilitation of co-creation value with customers
  2. Concepts from Lean, Agile, DevOps, and important deliver business value.
Register