Training Level

Intermediate

Training Duration (Days)

5

Training Mode

  1. Physical classroom & Online

Prerequisite

  1. Candidate must have a pass in SPM English

Career Track

  1. FINANCE & ACCOUNTING PROCESS ASSOCIATE / SPECIALIST
  2. BUSINESS ANALYST

Industry Skill
Framework

Accreditation Body

Certificate of Completion by iTrain Malaysia, Certificate of Achievement by iTrain Asia

Skill Outcome

By the end of this course, you will be able to:

  1. Understanding of customer needs and how to ask powerful questions
  2. Knowledge in crafting clarity for prioritizing problem solving
  3. Ability to generate meaningful and collaborative solutions
  4. Easily sketch-out your ideas visually using powerful but easy tools
  5. Skills to bring-back Design-Thinking and run sessions within your team
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