Training Level
Introductory
Training Duration (Days)
6
Training Mode
- Online
- Physical classroom & Online
Prerequisite
- Completed secondary school education
- Bachelor’s Degree/Diploma/Certificate in any Major/ specialization with basic proficiency in English
Accreditation Body
BCI, BPO Certification Institute, Inc
Skill Outcome
By the end of this course, you will be able to:
- Persuasive Speaking
- Effective Listening Attentiveness
- Conflict resolution
- Ability to use positive language
- Clear communication