CERTIFICATION IN SERVICE DESK SUPPORT (PART 1)
PERKESO
SOCSO will fund up to RM4,000/pax for courses pursued by Employment Insurance Scheme (EIS) members who are receiving unemployment benefits. Selected courses offering certification are also eligible for funding up to RM7,000 under PENJANA 2.0 Hiring Incentive (except for max of RM4,000 for the apprentice category).
HRD CORP
The course is conducted by HRDF Registered Training Providers. HRDF registered employers are allowed to make claims for employees that take this course.
Training Level
Intermediate
Training Duration (Days)
6.5
Training Mode
Online
Prerequisite
DIPLOMA IN COMPUTER SCIENCE, IT, or Equivalent
DEGREE IN COMPUTER SCIENCE, IT or Equivalent
DEGREE IN COMPUTER SCIENCE, IT or Equivalent
Career Track
BACKOFFICE SUPPORT ASSOCIATE / SPECIALIST
TECHNICAL SUPPORT ASSOCIATE / SPECIALIST @ IT HELPDESK
TECHNICAL SUPPORT ASSOCIATE / SPECIALIST @ IT HELPDESK
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Accreditation Body
NIIT
SKILL OUTCOME
By the end of this course, you will be able to:
- Install, maintain, and troubleshoot computer components and peripherals.
- Identify the methods of network access security and user authentication.
